Catering Policies

Our mission is to provide, within a positive and professional working environment, exceptional hotel services at an unequivocal value. To this end, each of us is responsible for providing maximum customer satisfaction by delivering first-class service and quality products. By meeting and continually striving to exceed our customer's expectations, we will provide a strong foundation for return clientele and continue our individual and corporate growth.

Banquet Policies:
All final arrangements, including menu selection is necessary at least two weeks prior to the scheduled function date. In arranging for meal functions, the attendance must be definitely specified three (3) business days prior to the function date. This number is considered a guarantee and not subject to reduction. Generally the Hotel will prepare 5% more than the guaranteed attendance for plated sit-down meals and buffets. On all food and beverage functions there will be a service charge added, plus applicable state and local taxes. Tax exempt organizations must have an office tax exempt letter on file with the Hotel.

Meeting Policies:
If the function room originally reserved cannot be made available to the guest, the Hotel reserves the right to substitute a comparable room. A more appropriate room will also be substituted if the group attendance increases or decreases from the original count.

Liability:
The Hotel reserves the right to inspect and control all private functions. Liability for damages to the premises will be charged to you accordingly. The Hotel is not responsible for personal property and equipment brought onto the premises.

Deposit:
A non-refundable deposit equal to 50% of total anticipated charges will be required at the time the contract for services is signed.

Cancellation:
The Hotel in good faith has reserved function space for you in order to ensure availability. By signing the Catering Contract you are making a firm, binding agreement with the Hotel. If you are forced to cancel your event, you will forfeit your non-refundable deposit and, in addition, a cancellation fee may be charged to you.

CATERING CONTRACT TERMS AND CONDITIONS

  • You must guarantee the number of attendees for all food, beverage and meeting functions three full business days prior to the function date.
  • All food and beverage must be purchased through the Hotel and cannot be taken off property following the event.
  • All banquet tickets must be signed by an authorized person in charge at the completion of each function.
  • Any discrepancies in counts or charges should be identified and resolved at that time.
  • All functions are subject to service (gratuity) charges and applicable state and local sales taxes, unless tax exempt status is established.
  • Full payment for the function is required at the conclusion of the function. You must pay for the guaranteed number of attendees (regardless if the actual number of attendees is less), plus any additional attendees. Payment should be made at the registration desk in the lobby. All major credit cards accepted. A $25.00 fee will be imposed for all returned checks.
  • The Hotel requires a non-refundable deposit for all functions. In the event you cancel your function, you will forfeit your non-refundable deposit. In addition, you shall owe the Hotel the following cancellation charges:
  • If cancelled by:
    • 180 to 91 days of event 25% of full value of function (net of deposit)
    • 90 to 46 days of event 50% of full value of function (net of deposit)
    • 45 to 0 days of event 100% of full value of function (net of deposit)
  • The cancellation charge shall be due within 5 days after the original scheduled date of the event. The Hotel shall charge the cancellation fee if the guaranteed number of attendees for the function is less than 95% of the number of attendees agreed to on the reverse side of this Catering Contract. The Hotel may cancel at any time any function if no refundable deposit is paid.
  • If you request a change from the original room set-up within 24 hours prior to the function, an additional labor charge will be included on the function check.
  • Final menu selections must be made three weeks prior to the function to insure the availability of the desired menu items.
  • Function guests will be admitted to the banquet room and must depart at the times stated on this Catering Contract.
  • The Hotel is not responsible or liable for damage to or loss or theft of any items left in the Hotel prior to, during, or following any function. You, at your expense, should obtain bonded security personnel when valuable merchandise or exhibits are kept at the Hotel.
  • You are responsible for the arrangements and all expenses of shipping materials, merchandise, exhibits, or any other items to and from the Hotel. The Hotel must be notified in advance of shipping arrangements to insure proper acceptance and storage of these items upon arrival at the Hotel.
  • The Hotel reserves the right to move functions to other meeting/banquet rooms than those appearing on this Catering Contract without prior notification.
  • You are responsible and shall reimburse the Hotel for any damage, loss or liability incurred by the Hotel, which is caused by any of your guests or any persons or organizations contracted by you to provide any service or goods before, during, and after the function.
  • No items or directional signs are to be put on the walls of any meeting room or in the lobby, without prior approval by the Hotel.
  • Food and beverage prices and selections are subject to change without prior notification due to availability.
  • The Hotel makes no warranties or representations to you other than those printed hereon. The Hotel shall not be liable for non-performance of this contract when such non-performance is attributable to utility disruption, labor troubles, disputes or strikes, accidents, government (Federal, State and Municipal) regulations of, or restriction upon travel or transportation, non-availability of food, beverage, or supplies, riots, national emergencies, acts of God and other causes whether enumerated herein or not, which are beyond the reasonable control of the Hotel, preventing or interfering with the Hotel's performance. In such event, the Hotel shall not be liable to you for any damages, whether actual or consequential, which may result from such non-performance.
  • Notwithstanding any other provision of the contract, owner and/or manager (either or both referred to as "owner") of this Hotel shall, at its option, be relieved from all requirements hereof, and this contract shall terminate if owner shall sell, transfer or otherwise convey its interest in this Hotel, provided owner gives at least 30 days notice of termination of this contract. In the event of any such termination, owner shall return all advance payments or deposits whereupon the parties shall have no further obligations to each other. If the Hotel shall be continued in operation as a Hotel after such transfer by owner, then owner may assign all of its rights and obligations under this contract to the new owner who shall then be solely responsible for performance hereunder, and owner shall be relieved of all obligations and responsibilities under this contract upon transfer of all advance payments and deposits received by owner to the new owner.
  • In the event any amount due hereunder is not paid when due and the Hotel engages an attorney for collection purposes, or in connection with any bankruptcy or insolvency proceedings, whether or not litigation is commenced, then you shall pay the Hotel its attorney’s fees, expenses and court costs in addition to the full amount due hereunder. In the event any amount due hereunder is not paid when due, you shall pay the Hotel interest on said amount at the rate of 18% per annum.

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